Subprocessor List
Last updated: April 2026
1. Introduction
ICS Ops engages a limited number of third-party service providers ("subprocessors") to deliver the ICS platform. Each subprocessor processes personal data only to the extent required to provide their specific service and is bound by a written data processing agreement with obligations equivalent to those in our Data Processing Agreement.
This list is maintained in accordance with Article 28(2) of UK GDPR and is updated whenever a subprocessor is added or replaced. Controllers will be notified at least 30 days in advance of any change.
2. Current Subprocessors
| Service | Provider | Purpose | Location |
|---|---|---|---|
| Aurora PostgreSQL | AWS | Primary database | EU-West-2 (London) |
| S3 | AWS | File storage | EU-West-2 (London) |
| Lambda | AWS | Application compute | EU-West-2 (London) |
| Cognito | AWS | Authentication | EU-West-2 (London) |
| SES | AWS | Transactional email | EU-West-2 (London) |
| CloudFront | AWS | Content delivery | Global edge (origin EU-West-2) |
| CloudWatch | AWS | Application logs | EU-West-2 (London) |
| Secrets Manager | AWS | Credential management | EU-West-2 (London) |
| PostHog | PostHog Inc. | Product analytics | EU (Frankfurt) |
3. Change Notification
ICS Ops will provide at least 30 days written notice before adding a new subprocessor or replacing an existing one. Notice is sent by email to the tenant administrator contacts on record.
Controllers have the right to object to a proposed subprocessor change during the notice period. If a reasonable objection cannot be resolved, the Controller may terminate the relevant services on written notice without penalty.
4. Data Processing Agreements
ICS Ops has data processing agreements in place with all subprocessors listed above. AWS processes data under its GDPR Data Processing Addendum. PostHog processes data under its Data Processing Agreement, with data hosted exclusively in the EU (Frankfurt) region.
Copies of these agreements are available on request. Contact us at hello@ics-ops.com.
Contact Us
Email: hello@ics-ops.com